Let me start by saying, the customer service is terrible. They do not look to resolve issues. I had ordered a bag of green juju and a gut health formula. They crammed my bag of dehydrated food into such a small box that it was crumbled more than normal. I asked if I could exchange it. I wanted a return label and wanted a new one that wasn't so crushed. I had ordered from other companies before and it was never so crushed. They refuse to exchange it. So now the credit card dispute will come bc I didn't get what was ordered. I didn't ask for mostly crumbs.. After opening it. It looks darker like moisture going it. All the air was out of the bag, so somewhere there is a hole in the bag. The bag is 9 ½ h x 9 l. The box is 8 x 6. Please how does that make sense. It was squished in the box. Never again
Hi Ellena,
Thank you for taking the time to share your experience. We are sorry to hear how frustrating this situation was for you, and we appreciate you reaching out to voice your concerns.
After carefully reviewing the photos you provided via email, including the image of the product inside the packaging, we want to clarify that the food shown appears to be in normal condition for freeze-dried raw. Freeze-dried food is naturally lightweight and porous, and some settling can occur during transit. The pieces shown in your photo are consistent with standard freeze-dried pellets and do not indicate abnormal crumbling, and no signs of spoilage, moisture exposure, or a packaging defect. The product remains safe, shelf-stable, and nutritionally intact.
We understand that packaging expectations can vary, and we have shared your feedback regarding box size and packing with our team as part of our ongoing efforts to improve the shipping experience.
Because the product itself was intact and within normal standards for freeze-dried food, we were unable to approve a replacement or refund in this case. We understand this was not the outcome you were hoping for, and we regret that it led to disappointment.
Thank you again for bringing this to our attention. We wish you and your pet all the best moving forward.
Warm regards,
PAWDEGA Customer Care Team
We’ve spent the last year trying every supplement out there. This one is finally working. Her skin is back to its normal color and she isn’t itching as much.
I needed a single ingredient treat for my cat with food sensitivities. He is in love with these and I'm so happy to have found them/
This product is a game changer for my senior dog.
Helps with digestion
My cats are very picky eaters and for the first time in their life (3 years) i found this salmon blue whole food bites i can sprinkle on the food from which they turned away and they eat it - amazing
Been using Adored Beast products for a while. Seem to be quite effective.
My dog goes crazy when I spray it on her so I stoped for now. I'll try again and see how it works.
I’ve been using the product now for about a month now and not seeing any results.
Hi Lanny, thank you so much for taking the time to share your experience. I’m really sorry to hear that you’re feeling discouraged.
Yeast issues can be incredibly tricky and complex, which is exactly why we always try to guide pet parents as much as possible along the way. Natural solutions rarely work overnight, especially with chronic yeast, and it’s not uncommon for progress to be gradual or subtle before bigger changes become visible. Not seeing a dramatic improvement right away doesn’t always mean that nothing is happening under the surface.
I don’t see any emails from your account, and troubleshooting and guidance are a huge part of what we offer. Every dog is different, and yeast often requires a more targeted approach based on diet, symptoms, environment, and history.
I would genuinely love to help your dog feel better. Please email us with a bit more information about your dog, their symptoms, what you’re currently feeding, and anything else you feel is relevant. I’m more than happy to take a closer look and support you with more personalized guidance.
You’re not alone in this, and we’re here to help.
By
Quick service and great product
Soleil is a golden retriever who had skin issues during the Florida summer months.
Biting,licking, scratching her skin to the point she broke the skin.
That is much less now. nearly gone. We did many things such as changing diet, some medicated shampoos, using ease, trying to keep a restricted diet of not fowl or red meat.Fish is the protein source.
My small dog loves beef lung, and I love it because I can break it into the tiniest pieces during training sessions. It’s healthy, super convenient and doesn’t smear hands.
Lamb Recipe - Freeze-Dried Raw
My pup is tolerating Fido’s Flora, and I feel good knowing I’m supporting his digestion and long term health with a quality product.
Love Bugs made a noticeable difference in my cat’s health. After using it, I observed improved digestion and a healthier coat, along with increased energy levels. It was easy to administer and well-tolerated by my cat, making it a convenient and effective supplement for overall wellness. Highly recommend for any cat needing digestive support!
Our super senior cat has difficulty eating but with adding Crude Rabbit Bone Broth, she loves it especially after the her food has been refrigerated which dries it up a bit. Very pleased with it. Her Vet had suggested we use a broth to complement her Rabbit food. Our kitty is alergic to all other protiens.
This will be my third jar for my dog, who was found very very sick in the woods near my work, three years ago. This product helped her heal, and recover. This time, it will be for her knees, and my elderly cat.
I decided to give my current dogs turkey tail mushroom because of its cancer fighting properties. I just wasn't sure of a brand until i found pawdega. With so much to choose from you dont know what you are getting. In October of 2014 i had a dog diagnosed with hemangiosarcoma on her heart and it was devastating. Through my reasearch i came across turkey tail mushroom as a potential help for it. In 2025 i certainly believe its one of the best natural products we can get.
I was on a journey to get to the bottom of my dogs itching and certainly had no intention on using prescription drugs. Vitality blend is just one of the products that i use from pawdega and has helped tremendously. She is currently on yeasty beast (which is a miracle itself), turkey tail mushroom, vital eyes, potent-sea and eats green juju rabbit recipe. Vitality blend has contributed alot to my 10 yr old maltese mix to act like she 4 yrs old again. She is more social, has alot of energy, much better stool and playing with toys again and was caught on the dining room table a few times which she hasn't done that in years 🤣 She is feeling better.
I use this for both my dogs. One used to have really bad allergies and the other suffers from cluster seizures. This stuff is great. Helps with so many things. In combo with the mushroom Clarity and the CBD Heal for the one who has seizures. I also give them both Omega and other healthy things both my dogs go to the vet a lot less. Only for refills for the seizure meds and yearly bloodwork for preventative monitoring. I have learned a lot from Pawdega, Dr Judy & Dr Jones how to really turn their health around. The money spend here will save you in the long run. Trust me I'm on a retired fixed income so I watch every penny I spend.
